A SAFER WAY TO PLAN, EXECUTE, & LEARN FROM WORK
The Capacity Model™ aims to eliminate life-threatening, life-altering, and life-ending events by focusing on human performance and building the capacity to fail safely.
The rate of reduction in occupational injuries has slowed in recent years, despite numerous injury and illness prevention programs. We at Quanta recognized the need for a new system to continue to drive positive change. The Capacity Model™ was developed in conjunction with our workers and industry-leading experts as a bold and different way to approach workplace safety. The Capacity Model™ demands that we honestly assess reality so that successes don’t happen by chance and that failures don’t kill us. We have one simple and consuming goal: zero life-threatening, life-altering, or life-ending events.
We’re a family and we want you to go home to yours.
Earl C. “Duke” Austin Jr.
President and Chief Executive Officer
Quanta Services
NOT THE SAME OLD SAFETY TALK
We don’t get better doing things the same way. From the ground up, The Capacity Model™ is designed to engage with—and evolve because of—our workers.
TIME TO GET REAL
In the context of work, human performance refers to the ways people interact with their work environment—their systems, processes, equipment, people, physical environment, and organizational culture.
Our workers operate in dynamic settings and must account for and deal with constantly changing conditions. Leaders and workers who embrace the Quanta Human Performance Principles are able to find realistic methods to allow for failure to occur safely because they understand how normal human behavior plays out on the jobsite.
THE THREE PILLARS OF THE CAPACITY MODEL™
All three pillars must work together to protect the safety of our workers.
Prevention is necessary, but it is not enough. We’ve established a learning-based philosophy that allows our organization to adapt and mature, building upon successes and failures identified through collaboration with our workers. Using what we’ve learned, we put controls in place that allow failure to occur safely and reduce the consequences of unwanted events.
STUFF THAT KILLS YOU
THE ENERGY WHEEL
The Energy Wheel is a hazard-identification tool that helps workers systematically evaluate the types of energy they are exposed to on the jobsite before work begins. The Energy Wheel focuses on hazards that can cause a life-threatening, life-altering, or life-ending injury, allowing our workers to build the capacity to fail safely.
OPERATIONAL LEARNING & LEARNING TEAMS
Focus on how work is done instead of what went wrong
Learning teams work to identify the context in which their work is done. By examining both successes and challenges on the jobsite, learning teams provide recommendations to continually improve our processes and systems.